Privacy Policy
VPS UAE (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data in compliance with applicable laws in the United Arab Emirates, including the UAE Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our real estate, brokerage, and technology services.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
- Name, email address, phone number
- Nationality and preferred language
- Company name (if applicable)
b. Property & Investment Preferences
- Budget, preferred locations, property type
- Investment objectives and timelines
- Financing preferences
c. Transaction & Inquiry Data
- Property inquiries, viewing schedules
- Communications (calls, emails, messages)
- Booking or reservation details
d. Technical & Usage Data (Tech Services)
- IP address, browser type, device information
- Website/app usage data, cookies, analytics
- CRM or platform interaction data
2. How We Use Your Information
- Facilitate property inquiries, brokerage services, and transactions
- Arrange property viewings and consultations
- Connect you with developers, brokers, or agents based on your interest
- Provide access to and manage our technology platforms
- Send market updates, offers, or relevant communications (with your consent)
- Improve our services and customer experience
- Comply with legal and regulatory obligations (including AML laws)
3. Sharing of Information
We may share your data with:
- Real estate developers and project owners
- Licensed brokers, agents, and partners
- Technology service providers
- Regulatory authorities as required by UAE law
All third parties are required to maintain confidentiality.
4. Data Security
We implement industry-standard security measures including secure servers, encryption, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data only as long as necessary to:
- Fulfill business purposes
- Comply with legal obligations
- Resolve disputes
6. Your Rights
Under UAE laws, you have the right to:
- Access your personal data
- Request corrections
- Request deletion (subject to legal limits)
- Withdraw marketing consent
To exercise your rights, contact us below.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page.
10. Contact Us
VPS UAE
Email: support@vpsuae.com